Customers
Where can I see all the customers information?
Last Updated: January 23, 2025You can easily access all your customer information on the Ampliyo dashboard. Here’s how: Desktop: Locate the Menu: On the left-hand side of your screen, you’ll see the main menu. Navigate to Customers: Click on the “Customers” section, and then select “Customer List.” View Customer Table: A table will appear displaying all your customer information, including: Review Link Status (Opened/Not Opened)...
How can I turn negative feedback into a positive for my business?
Last Updated: January 14, 2025Negative feedback can feel discouraging, but it's a powerful tool for improvement. Here's how to make the best use of it: 1. Acknowledge and Analyze: Don't Ignore It: Read negative feedback carefully. Avoid getting defensive and focus on understanding the customer's issue. Look for Patterns: Are multiple customers reporting similar problems? This signals a systemic issue for your business...
Where can I see customer’s negative feedback or comment?
Last Updated: January 23, 2025Negative feedback, while sometimes difficult to hear, offers incredibly valuable insights for any business. It highlights areas for improvement, helps you understand customer pain points, and gives you the opportunity to turn a negative experience into a positive one. Ampliyo makes it easy to access this feedback so you can act on it. Desktop: Access...