Payments
I’m running out of my monthly SMS quota. What should I do?
Last Updated: January 23, 2025Don’t worry, it’s easy to get more SMS credits when you need them! We offer flexible SMS Reloads for exactly this situation. Here’s what to do: How to Buy an SMS Reload: Desktop: Main Menu: Find the main menu on the left side of your dashboard. Billing Section: Click “Billing,” then select “Buy Add-On.” Choose Your Package: Select...
How can I cancel my Ampliyo Premium plan?
Last Updated: January 23, 2025While we’d love you to continue with the benefits of our Premium plan, you can easily switch back to the Free plan at any time. Here’s how: Desktop: Access the Menu: Find the main menu on the left side of your screen. Navigate to Billing: Select “Billing,” followed by “Invoice & Subscription.” Customer Billing Portal: You’ll be taken...
Does Ampliyo have a refund policy?
Last Updated: January 23, 2025Yes, Ampliyo has a transparent refund policy. If you’re not satisfied with our service, you can contact our support team to discuss the refund options based on your subscription plan and usage. We allow 14 day free trial for our Premium plans, and recommend our users to make the best use of it by exploring...
How can I access all my invoices?
Last Updated: January 23, 2025You can easily view and download all your Ampliyo invoices through the Customer Billing Portal. Here’s how: Desktop Main Menu: Locate the main menu on the left-hand side of your screen. Billing Section: Click on “Billing,” followed by “Invoice & Subscription.” Billing Portal: You’ll be taken to the billing portal where you’ll find your invoice history. View and...
What happens if I run out of SMS credits?
Last Updated: January 23, 2025Running out of SMS credits means Ampliyo will temporarily stop sending review requests and reminders via text message. Here’s what you need to know: To Continue Sending SMS: Purchase an SMS Reload: You can buy additional SMS credits through the “Billing” section of your dashboard (see previous support articles for step-by-step instructions). We Give You Time: You...
How do I know my credit card information is safe with Ampliyo?
Last Updated: January 23, 2025We understand that trusting any company with your credit card information is a big deal. Here’s how we ensure your financial data is protected: Our Partnership with Stripe: Industry Leader: Stripe is a globally recognized leader in payment processing,known for their top-notch security. Highest Security Certification: Stripe maintains the strictest level of security certification (PCI Service Provider...
What subscription plans are available with Ampliyo Spike, and how flexible are they?
Last Updated: January 23, 2025Ampliyo offers a range of subscription plans, from a forever-free plan for experiencing our platform to premium options with advanced features. You have the flexibility to switch between plans to find the best fit for your business needs.