While we’d love you to continue with the benefits of our Premium plan, you can easily switch back to the Free plan at any time. Here’s how:
Desktop:
- Access the Menu: Find the main menu on the left side of your screen.
- Navigate to Billing: Select “Billing,” followed by “Invoice & Subscription.”
- Customer Billing Portal: You’ll be taken to the billing portal where you can manage your subscription.
- Choose the Free Plan: Select the option to switch to the Free ReviewSpike plan.
Mobile/Tablet:
- Find the Menu: Tap the menu icon (often in the top-right corner).
- Billing Section: Choose “Billing” and then “Invoice & Subscription.”
- Billing Portal: You’ll access the billing portal to manage your subscription.
- Switch to Free: Follow the prompts to downgrade to the Free plan.
Important Things to Know:
- No Automatic Refunds: Switching plans does not automatically generate a refund for any unused portion of your Premium subscription.
- Timing Matters: If you don’t want to be charged for another Premium period,make sure you downgrade before your renewal date.
- Free Features Forever: Even if you cancel Premium, you’ll still have access to the core features of ReviewSpike at no cost.
Need Assistance?
If you have any trouble switching plans, please don’t hesitate to contact our support team. We’re here to help!
